Introduction

Welcome to Shopout's Privacy Policy. Shopout ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This policy applies to your use of:

• The Shopout technology solution and any related services, including any applications (apps), provided by us which you access through a device or directly via our website at https://shopout.app/.

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1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy aims to give you information on how Shopout collects and processes your personal data through your use of this website, including any data you may provide through this site when you sign up for our service, purchase a product, or subscribe to our newsletter.

Controller

Shopout Limited is the controller and responsible for your personal data (collectively referred to as "Shopout", "we", "us", or "our" in this Privacy Policy).

Email address: contact@shopout.app

You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.

• Contact Data includes billing address, delivery address, email address, and telephone numbers.

• Financial Data includes payment card details.

• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data includes information about how you use our website, products, and services.

• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

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3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer

• To process and deliver your order including managing payments, fees, and charges

• To manage our relationship with you

• To enable you to partake in a prize draw, competition, or complete a survey

• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)

• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences

• To make suggestions and recommendations to you about goods or services that may be of interest to you

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4. Disclosure of Your Personal Data

We may share your personal data with external third parties in the following ways:

• Service providers acting as processors who provide IT and system administration services.

• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

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5. International Transfers

We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict or object to processing, and the right to data portability.

If you wish to exercise any of the rights set out above, please contact us at contact@shopout.app.

9. Glossary

LAWFUL BASIS

• Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

• Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

• Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

This version was last updated on [Insert Date] and historic versions can be obtained by contacting us.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@shopout.app or by mail using the details provided in our contact section above.